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In the News

CXBuzz Interview with Chaman Maharaj

A little bit about me, my vision for the future of CX in Africa and my opinion on the use of customer experience metrics and measurements to drive demonstrable CX improvements – that actually deliver business results.


Chaman Maharaj

Chaman Maharaj is the Founder and Director at Being Human, a human-centered Customer Experience advisory in South Africa - a global thought leader on Customer Experience, a Customer Experience Specialist (CXS)™, Certified Customer Experience Professional (CCXP)™, author, blogger, and contributor on,,, and, and volunteer at AFRICANISM | CX.

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